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  2. CrushBank Administrator Guide

User Management

Details how to add and edit users in your CrushBank instance

To add or edit users in your CrushBank system, simply click on the Admin link on the top nav menu and then the Users link on the left side menu. This will take you to a page like the one below with a list of all your users:

Screen Shot 2021-06-07 at 1.49.59 PM

From this page, you can add new users, edit existing users, and search for users.

Add New Users

To add new users, click the + sign button to the left of the email search box. This will take you to the following screen where you can add multiple users by simply providing a comma separated list of emails as seen below.

Screen Shot 2021-06-07 at 2.23.42 PM

Once you add the email addresses of the users you want to add, click the Next button. The system will then send invites to all the email addresses you provided with instructions for setting up access to your CrushBank system.

Edit Existing Users

To edit any existing user, click on the pencil icon next to the user you want to edit. You will see an edit screen like the following:

Screen Shot 2021-06-07 at 2.26.30 PM

The Edit User screen allows you to make the following changes.

  1. User Info
    1. Email Address
    2. First Name
    3. Last Name
    4. Active / Inactive
  2. Settings and Access
    1. Change Role
      1. Choose between Company Admin and User role
    2. Application Access
      1. Insight
      2. Resolve
        1. If you enable Resolve for the user, you will need to choose the corresponding ConnectWise user in the Resolve integration section.
    3. Enable 2FA Authentication at the user level.
    4. Change the password of the user.
    5. Upload profile image for the user.