2023
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      3. 2023

      Release 2023.4 (04/12)

      Summary of new features in this release

      1. CloudRadial Insight Integration for Downstream Clients
      2. Help Link

      CloudRadial Insight Integration for Downstream Clients

      CrushBank clients who also use CloudRadial and have a ConnectWise Manage integration now have the ability to offer their clients Insight access via CloudRadial. The access will allow your clients to view their respective ticket data within Insight as seen below.

      Screenshot 2023-04-11 at 9.55.12 AM

      Screenshot 2023-04-11 at 9.55.24 AM

      Setup Instructions

      Help Link

      CrushBank users can now access the CrushBank knowledge base from within the application.

      Screenshot 2023-04-11 at 11.27.59 AM

      Clicking the Help link above will open a new window and take the user to the CrushBank knowledge base.