---
title: Changing or resetting your CrushBank Password
description: This article will help you change or reset your password for CrushBank
---

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# Changing or resetting your CrushBank Password

## This article will help you change or reset your password for CrushBank

### **Changing your Password**

If you know your password but want/need to change it to something else, you can update it under your profile.

1. Once you are logged in, click on the menu icon (3 horizontal lines on the top right of the screen)
2. Click on Profile  
   ![Profile](https://support.crushbank.com/hs-fs/hubfs/Profile.png?width=688&name=Profile.png)
3. Under Actions on the bottom right click on Change Password  
   ![Change password](https://support.crushbank.com/hs-fs/hubfs/Change%20password.png?width=688&name=Change%20password.png)
4. In the **Current Password** field enter your Current Password
5. In the **New Password** field, enter your new password.
6. Re-enter your new password in the **Retype New Password** field.
7. Click the **Save** button to save your changes.   
   ![Entering in new passoword](https://support.crushbank.com/hs-fs/hubfs/Entering%20in%20new%20passoword.png?width=487&name=Entering%20in%20new%20passoword.png)

### Forgot your Password

If you have forgotten your password or can't log in you can reset your password from the login screen.

1. Enter in [https://app.crushbank.com/askme/](https://app.crushbank.com/askme/) into your browser
2. Click on **Don't Remember your password?**   
   ![Dont remember password](https://support.crushbank.com/hs-fs/hubfs/Dont%20remember%20password.png?width=338&name=Dont%20remember%20password.png)
3. Enter in your email and click **Send Email**  
   ![Send email forget password](https://support.crushbank.com/hs-fs/hubfs/Send%20email%20forget%20password.png?width=316&name=Send%20email%20forget%20password.png)
4. You will receive an email from no-reply@crushbank.com. Click on the link and enter in a new password.  
   ![new password](https://support.crushbank.com/hs-fs/hubfs/new%20password.png?width=318&name=new%20password.png)

 

 

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