Friday July 29, 2022

Summary of new features in this release.

  1. Filter by Source
  2. Classify Historical Tickets

Filter by Source

CrushBank now provides a filter on search that allows you to filter by the source of the document. This is great if you want to drill down on documents that are ingested from one certain integration like ConnectWise or SharePoint.

Screen Shot 2022-07-28 at 4.20.42 PM

Classify Historical Tickets

CrushBank now offers the ability to auto classify historical tickets. From the Ticket Classifier admin page, click on the ellipse on the right side of the page to see the option. You will see an option for classify historically as seen below.

Screen Shot 2022-07-28 at 4.25.24 PM

Once you click on the Classify Historically link, you will then have the option to select the time range.

Screen Shot 2022-07-28 at 4.27.49 PM