---
title: SmileBack Onboarding Documentation
description: Smileback onboarding documentation for CrushBank
---

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# SmileBack Onboarding Documentation

1. Login to your SmileBack account
2. Hover over the hamburger menu and navigate to Account \> Users
3. Create a new user account that has access to API credentials
4. Login to the new user account
5. Then navigate to Account \> API Credentials  
    ![](https://support.crushbank.com/hs-fs/hubfs/undefined-Oct-21-2026-06-44-46-4262-PM.png?width=558&height=580&name=undefined-Oct-21-2026-06-44-46-4262-PM.png)   
    ![](https://support.crushbank.com/hs-fs/hubfs/undefined-Oct-21-2026-06-44-52-3638-PM.png?width=733&height=231&name=undefined-Oct-21-2026-06-44-52-3638-PM.png)
6. Send the following information in an encrypted email to your CrushBank team member: 
     1. 1. Username (of the new user you created)
            2. Password (of the new user you created)
            3. Client ID
            4. Client Secret

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