ITSM Integration

Allows the ability to access CrushBank directly within ServiceNow or ConnectWise Manage

If you are using ServiceNow or ConnectWise Manage as your ITSM, you have the ability to access CrushBank directly through your ITSM so that you never have to leave the ticket you are working on.

ConnectWise Manage

  1. Setting up Crushbank Resolve Pod within ConnectWise
  2. Adding the CrushBank Pod to your Service Ticket
  3. ConnectWise Custom Menu Setup
  4. CrushBank Resolve Pod Demo

ServiceNow

  1. Configure Crushbank into ServiceNow